Frequently asked questions

Because an honest price depends on real scope. Two "Starter" websites can need very different amounts of work depending on existing content, integrations and design complexity — publishing a number that doesn't hold up would be more misleading than helpful.

Yes. There's no cost or obligation to the initial call — it's how we scope an accurate quote in the first place.

One-off projects are just that — one-off. Ongoing services (marketing, maintenance) are billed monthly with no long lock-in term.

Quotes are provided in AED, with payment details confirmed in your written proposal.

We choose the right technology for the job. For most small-business sites we now recommend fast, secure static builds (like this website); for stores or booking systems we'll recommend the right platform and explain why.

Yes — every site is designed mobile-first, since most of your visitors in the UAE will land on it from a phone.

We'll set the site up so simple content changes are easy, and we're always available for larger updates on a support plan.

UX (user experience) is how the product works — the flow, structure and logic. UI (user interface) is how it looks — layout, colour, typography. We handle both together, because good design needs both.

Yes — we design interfaces for websites, mobile apps and internal business tools.

Often, yes. We start with a review of your current site and recommend whether a redesign or a full rebuild will get you a better result for your budget.

We design the full identity — logo, colours, typography, and the guidelines to keep it consistent — not just a single logo file.

In most cases, yes. We'll assess whether your existing logo can anchor a stronger system or whether a refresh will serve you better, and explain the trade-offs honestly.

This depends on scope, and we'll confirm a timeline as part of your fixed-price proposal after the discovery call.

We recommend platforms based on where your specific customers actually spend time, rather than managing every platform by default.

No — we scope paid campaigns to a budget that makes sense for a small business, and we're upfront if we think your money is better spent elsewhere first.

You'll receive a monthly summary connecting activity (posts, ad spend) to outcomes (reach, clicks, enquiries), in plain language.

No — the automation and templates are set up regardless of list size, so the system is ready to work as your list grows.

We recommend a platform based on your budget and the complexity of automation you need, and we'll explain the reasoning before you commit to one.

Both are available — a one-off setup you can run yourself, or an ongoing plan where we manage the sending and reporting for you.